AVAILABLE TO U.S. CUSTOMERS ONLY Calor is a portable depth-controlled male masturbator which can be customized to a wide range of vibration levels. Choose a power level to match your body's needs and save it for a later use. Also, program up to 10 favorite patterns! High tech warming function. Choose whatever you prefer: vibration, squeezing, heating or depth-control. Control it yourself, ask you lover to do it from miles away or sync it with another toy. The inside of the toy is covered with super-soft silicone. Calor is a versatile toy that offers so many different ways of using it. Simplistic design makes Calor easy to clean after a hot night. You won't want to leave it home when traveling because its also lightweight! Unlimited vibration patterns. Sound-activated vibrations. Sync to music Compatible With: iPhone/iPad/iPod Touch iOS 11.0 and later. Android 5.0 and later (with Bluetooth 4.0 enabled) Mac (with Bluetooth 4.0 enabled) Windows PC (needs a Lovense USB Bluetooth Adapter to connect) IPX7 Waterproof. USB rechargeable - 1.5-2 hours continuous use. One Year Warranty. Prohibited selling platforms includes but are not limited to: Amazon, eBay, including all 3rd party marketplace sites, even if they are operated and controlled exclusively by the authorized re-seller.Rebates, coupons, credits, percentage discounts or any manner of discounting which results in a net price in cart below Lovense MAP pricing regardless of circumstances will be considered as not complying with the MAP policy.

United States

We strive to ship all orders received before 1:00 pm Mountain Standard Time on the same day. Back orders are shipped per your instructions. All orders are shipped F.O.B. Broomfield, Colorado. Orders are shipped via UPS Ground or Fed Ex Express Saver unless other arrangements are requested. The customer is responsible for all freight charges, insurance, handling charges and C.O.D. fees.

Please feel free to contact your Customer Service Representative with any questions.

Free Shipping on Prepaid Orders

We will pay the ground shipping charges within the Continental U.S. for a wholesale prepaid order of $3000 or more. Payment is only accepted by cashiers check, money order, or pre-approved company check. Due to processing fees, credit/debit cards cannot be accepted as prepayment.

Return Window

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition and packaging to be eligible for a return.

Return Process

1. Request a Return:

   • Contact our customer service team at [insert contact email/phone number] to request a return.
   • Provide your order number, the item(s) you wish to return, and the reason for the return.

2. Receive Return Authorization:

   • Once your return request is approved, you will receive a Return Authorization (RA) number along with return instructions.

3. Package and Ship Your Return:

   • Pack the item(s) securely in the original packaging.
   • Include the RA number and a copy of the original receipt or proof of purchase.
   • Ship the return to the address provided in the return instructions.

Refunds

• Refund Process:

  • Once we receive your return, we will inspect the item(s) and notify you of the status of your refund.
  • If the return is approved, we will process your refund to the original method of payment within 7-10 business days.

• Partial Refunds:

  • Items that are returned damaged, missing parts, or not in their original condition may be subject to a partial refund or restocking fee.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item, please contact our customer service team.

Non-Returnable Items

• Some items cannot be returned, including:
  • Gift cards
  • Downloadable software products
  • Perishable goods (e.g., food, flowers)
  • Personal care items (e.g., intimate or sanitary goods)

Return Shipping Costs

• If the return is a result of our error (you received an incorrect or defective item, etc.), we will cover the return shipping costs.
• For other returns, you will be responsible for paying the shipping costs.

Contact Information

If you have any questions about our return policy, please contact us at:

• Email: kinkscloset1@gmail.com
• Phone: 888 840 6399