Cloud 9 Novelties Paraben Free Water Based Personal Lubricant 4 ounces FDA Registered and Made in the USA. Cloud 9 Water Based Personal Lubricant Gel is odorless, colorless, greaseless, sugar free, and latex condom compatible. This premium water based lubricant is a favorite for those who prefer a more viscous lubricant.

Cloud 9 Water Based Lubricant is a gentle formula that feels silky on the skin with plenty of lasting power. It will not stain your sheets and any spills will simply wash away or wipe dry with a towel. The convenient flip cap bottle makes use and application easy with no mess. It will leave your skin feeling soft and supple, not sticky. Recommended for use with all types of adult toys.

Directions: Cloud 9 Water Based Personal Lubricant Silky Smooth Gel, for penile and/or vaginal application, intended to moisturize and lubricate, to enhance the ease and comfort of intimate sexual activity and supplement the body's natural lubrication. This product is compatible with natural rubber latex, polyisoprene, and polyurethane condoms. Reapply as desired.

Ingredients Water, Glycerin, Pentylene Glycol, Carboxymethylcellulose, Potassium Sorbate. Specifications pure water, clean and non-staining, paraben free, non-irritating, odorless, colorless, greaseless, sugar free, Latex condom compatible. Warning: not a contraception. Does not contain spermicide. Should irritation or discomfort occur, discontinue use and consult a physician.

Keep out of eyes and ears. Keep out of reach of children. Do not use if tamper evident seal is removed or broken. Store at room temperature. Very slippery, clean spills immediately. Manufactured for: WTC. MFG, LLC. Made in the USA.

United States

We strive to ship all orders received before 1:00 pm Mountain Standard Time on the same day. Back orders are shipped per your instructions. All orders are shipped F.O.B. Broomfield, Colorado. Orders are shipped via UPS Ground or Fed Ex Express Saver unless other arrangements are requested. The customer is responsible for all freight charges, insurance, handling charges and C.O.D. fees.

Please feel free to contact your Customer Service Representative with any questions.

Free Shipping on Prepaid Orders

We will pay the ground shipping charges within the Continental U.S. for a wholesale prepaid order of $3000 or more. Payment is only accepted by cashiers check, money order, or pre-approved company check. Due to processing fees, credit/debit cards cannot be accepted as prepayment.

Return Window

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition and packaging to be eligible for a return.

Return Process

1. Request a Return:

   • Contact our customer service team at [insert contact email/phone number] to request a return.
   • Provide your order number, the item(s) you wish to return, and the reason for the return.

2. Receive Return Authorization:

   • Once your return request is approved, you will receive a Return Authorization (RA) number along with return instructions.

3. Package and Ship Your Return:

   • Pack the item(s) securely in the original packaging.
   • Include the RA number and a copy of the original receipt or proof of purchase.
   • Ship the return to the address provided in the return instructions.

Refunds

• Refund Process:

  • Once we receive your return, we will inspect the item(s) and notify you of the status of your refund.
  • If the return is approved, we will process your refund to the original method of payment within 7-10 business days.

• Partial Refunds:

  • Items that are returned damaged, missing parts, or not in their original condition may be subject to a partial refund or restocking fee.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item, please contact our customer service team.

Non-Returnable Items

• Some items cannot be returned, including:
  • Gift cards
  • Downloadable software products
  • Perishable goods (e.g., food, flowers)
  • Personal care items (e.g., intimate or sanitary goods)

Return Shipping Costs

• If the return is a result of our error (you received an incorrect or defective item, etc.), we will cover the return shipping costs.
• For other returns, you will be responsible for paying the shipping costs.

Contact Information

If you have any questions about our return policy, please contact us at:

• Email: kinkscloset1@gmail.com
• Phone: 888 840 6399