Lelo IDA Wave Black sensual independence. App-connected dual vibrator IDA Wave, with Lelo's patented Wave Motion technology, emerges as an icon of pleasure that never disappoints, ideal for sexual awakening on your terms. Allow IDA Wave to push all your kinky buttons, with two powerful motors working relentlessly to offer clitoral and G-Spot stimulation. Take your time slowly, connect the app to explore more vibrating patterns, and surrender to the updated design that suits all shapes and sizes for a perfect fit. Or perhaps, play with your partner and surrender to the ultimate hands free stimulation. 1 - Wave Motion Technology for a rotating finger like massage motion which is a source of deep pleasuring on the G-Spot. Icon 2 App-Controlled connect and control your device via Bluetooth for extended pleasure. Icon 3 - Double the power feel the deep vibrations both inside and out with two vibrating motors working in tandem for double pleasure. Satisfy your sexual curiosity and unleash your Lelo Device. Lelo app is a multipurpose sexual wellness hub dedicated to human sexuality, packed with more than 4,000 articles, vivid erotic literature, and valuable relationship tips. It also gives you greater control over our app-connected devices, allowing complete customization of pleasure for a truly unique experience. For more information about the Lelo App, use the detailed instruction manual. Specifications: Materials: body safe Silicone, ABS Plastic. Size: 2.5 inches by 2.2 inches by 3.7 inches. Bulk weight: 3.6 ounces. Battery: Lithium Ion 3.7 V 520 mAh. Charging battery 2 hours at 5.0 V 200 mA. Use time: up to 2 hours. Standby: up to 90 days. Vibration motor frequency 130 Hz. Gear motor frequency: 1.4 Hz. Interface 1 button. IDA Wave Vibrator contents of box: USB charging cord. Satin storage pouch. Warranty registration card. Detailed instruction manual. Categories: Sex Toys for Couples, Rechargeable Vibrators, G-Spot, G-Spot Clit Stimulators. 1 year warranty.

United States

We strive to ship all orders received before 1:00 pm Mountain Standard Time on the same day. Back orders are shipped per your instructions. All orders are shipped F.O.B. Broomfield, Colorado. Orders are shipped via UPS Ground or Fed Ex Express Saver unless other arrangements are requested. The customer is responsible for all freight charges, insurance, handling charges and C.O.D. fees.

Please feel free to contact your Customer Service Representative with any questions.

Free Shipping on Prepaid Orders

We will pay the ground shipping charges within the Continental U.S. for a wholesale prepaid order of $3000 or more. Payment is only accepted by cashiers check, money order, or pre-approved company check. Due to processing fees, credit/debit cards cannot be accepted as prepayment.

Return Window

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition and packaging to be eligible for a return.

Return Process

1. Request a Return:

   • Contact our customer service team at [insert contact email/phone number] to request a return.
   • Provide your order number, the item(s) you wish to return, and the reason for the return.

2. Receive Return Authorization:

   • Once your return request is approved, you will receive a Return Authorization (RA) number along with return instructions.

3. Package and Ship Your Return:

   • Pack the item(s) securely in the original packaging.
   • Include the RA number and a copy of the original receipt or proof of purchase.
   • Ship the return to the address provided in the return instructions.

Refunds

• Refund Process:

  • Once we receive your return, we will inspect the item(s) and notify you of the status of your refund.
  • If the return is approved, we will process your refund to the original method of payment within 7-10 business days.

• Partial Refunds:

  • Items that are returned damaged, missing parts, or not in their original condition may be subject to a partial refund or restocking fee.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item, please contact our customer service team.

Non-Returnable Items

• Some items cannot be returned, including:
  • Gift cards
  • Downloadable software products
  • Perishable goods (e.g., food, flowers)
  • Personal care items (e.g., intimate or sanitary goods)

Return Shipping Costs

• If the return is a result of our error (you received an incorrect or defective item, etc.), we will cover the return shipping costs.
• For other returns, you will be responsible for paying the shipping costs.

Contact Information

If you have any questions about our return policy, please contact us at:

• Email: kinkscloset1@gmail.com
• Phone: 888 840 6399